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We’re dedicated to our clients, see what they have to say about us.

Check out our reviews and see why you should switch to Webb Pickard Insurance & Investment Services, Inc.

Our Google Reviews

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ROBERT T.Customer since 2023

“We like u. Your local. Good rates.”

DARWIN D.Customer since 2025

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GERTRUDE M.Customer since 2023

“John and Lisa are the most helpful insurance people I know. I run a small business and they took the time to help tailor policies to my specific needs. I HIGHLY recommend them for any insurance needs you may have. ”

Cranston G.Customer since 2023

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Debbie M.Customer since 2018

“Good advice with proven results.”

Jeffrey F.Customer since 2024

“Easy to work with. Trustworthy. ”

Kim B.Customer since 2023

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Dawit H.Customer since 2023

“We have done business with the Pickard family since 1985. We have trusted them with all of our insurance needs (home, cars and long term care) and we have always been satisfied. The staff is caring and helpful and is always available to answer any questions that we may have. We highly recommend the Webb Pickard Agency. ”

Kelly B.Customer since 2023

“Very easy to work with and getting best quote was hassle free. ”

Phillip R.Customer since 2024

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Janet R.Customer since 2024

“The staff are absolutely amazing,Great customer service.”

A client in AntiochCustomer since 2013

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Taylor L.Customer since 2021

“Very friendly, knowledgeable, and helpful!”

CARISSA F.Customer since 2023

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Tiffany H.Customer since 2024

“I was in a HUGE bind and had to bind coverage quickly! Brittany McCallum worked tirelessly and got it done! I owe her so much!”

A client in MURFREESBOROCustomer since 2024

“Very friendly Looking out for my best interest &save me money.thank you”

MIKE K.Customer since 2025

“Agent was very reponsive and helps us find more affordable insurance”

John C.Customer since 2024

“I’ve recommended web pickers to my children friends and people at work. Basically anytime some says something about need to change or get insurance I immediately recommend.”

Brian G.Customer since 2023

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Marilynn B.Customer since 2023

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Marilynn B.Customer since 2023

“Webb - Pickard Ins. Has been my go to agency for all of my insurance needs for many years . Any questions or advice I’ve needed has been handled efficiently and professionally. The agents and personnel have added the personal touch also . They review one’s need and find the right insurance group needed .”

Phillis S.Customer since 2023

“Great people to work with.”

Dean J.Customer since 2023

“They are always willing to help and work out a solution.”

BUFORD T.Customer since 2023

“Brittany is a wonderful agent. I don't have to worry about anything”

Scott S.Customer since 2024

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Vicki S.Customer since 2016

“Been with you for almost 20 years great rates and great service!!!”

Randy V.Customer since 2023

“Y'all are always available to answer any questions I may have. You make sure I understand the answer and you do not rush me. Everyone smiles and makes you feel welcome. I hope your business continues to do well.”

JUDY N.Customer since 1985

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DAVID W.Customer since 2024

“Its nice to have someone to shop insurance for us. You guys have served other family members and thet talked highly of you so here we are. Thank you”

Michael C.Customer since 2024

“There is always room for improvement but overall happy with my insurance.”

TIMOTHY H.Customer since 1999

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John F.Customer since 2024

“Willingness to go the extra mile when I needed help.”

Patricia C.Customer since 2023

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Allison J.Customer since 1998

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MEHMET A.Customer since 2024

“Lisa Pickard and the staff are so knowledgeable and helpful to work with.They always go the extra mile to make sure you're properly covered.”

Buddy C.Customer since 2024

“They are very good people and very hard workers and sweet”

Ray S.Customer since 2023

“Nice and thorough staff. Been with them 44 years, I think.”

KIMBERLY M.Customer since 2024

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Cranston G.Customer since 2023

“Easy to work with and the staff tried to get me the best rates.”

Cynthia R.Customer since 2022

“Made me very comfortable from day one. I have become very confident with choices that I have made for my retirement plans.”

Wanda H.Customer since 2018

“Longtime customer, they always find the best rate for me !!”

Justin C.Customer since 2025

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Sheila M.Customer since 2023

“Your business is so helpful in any of our insurance needs. Thanks so much!”

CAROLYN A.Customer since 2023

“As a nonprofit, you find ways to help us and keep us informed of opportunities that are in our best interest.”

Scott F.Customer since 2023

“I know They give best rate”

David S.Customer since 2023

“They were very friendly....easy to deal with...and handled my insurance needs nicely.”

Janet R.Customer since 2024

“You're always nice and trying to find better or cheaper insurance for me and my dad. Thanks have a great day”

Willie C.Customer since 2023

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Kim G.Customer since 2020

“Nice person good service 👍”

VICTOR P.Customer since 2023

“Brittany has ALWAYS gone above and beyond to help me with any question/issues that have come up. She is top notch!”

A client in MURFREESBOROCustomer since 2024

“We like having a home-town agent.”

Jeri M.Customer since 2022

“You are easy to speak with and available when I have a question. I have not had a claim in many years, but if I did, I assume it would be processed quickly and to my satisfaction.”

Marilynn B.Customer since 2023

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JOAN R.Customer since 1999

“Always very helpful and answering all my questions, looking for best options for me and my situation.”

TERRY T.Customer since 2023

“Because you help find the best solution for your clients and take time to answer all of their questions.”

HAZEL P.Customer since 2023

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Miguel W.Customer since 2019

“Easy transition from my old insurance company. Great customer service. Thank you for all your help.”

Scott S.Customer since 2024

“Great business and your employees are very courteous and helpful! You take care of your customers!!”

Randy V.Customer since 2023

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Grant P.Customer since 2023

“Lisa and John Pickard are wonder people and great to deal with.”

Buddy C.Customer since 2024

“Over 25 years of great service”

CARL V.Customer since 2024

“Great personnel and service.”

Jim L.Customer since 2023

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Debbie M.Customer since 2018

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Cynthia R.Customer since 2022

“Awesome service”

Levi B.Customer since 2024

“Brittany is so easy to contact and quick with her responses. I cannot think of anything to do better!”

Jessica C.Customer since 2023

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MIKE G.Customer since 1990

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Sheila M.Customer since 2023

“Very informative and super nice to work with”

LYNDA T.Customer since 2023

“Good support and customer service. Also the product is very good”

Brandy S.Customer since 2022

“Since we are no longer in middle Tennessee, we don't have as many contacts there, otherwise it would be a 10.”

Jeffrey F.Customer since 2024

“Very thorough in searching best options.”

Kim G.Customer since 2020

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BOBBY S.Customer since 2023

“Trust in a good Christian family owned business.”

Michael G.Customer since 2023

“I appreciate the time you spend explaining things in detail - for better understanding. The guidance through the different kinds of insurance and best prices for the coverage I needed were very helpful and saved me money!!! . Thank you!”

Vicki B.Customer since 2023

“you have always been there for me when I needed help”

DOLORES P.Customer since 2024

“You have always been easy to work with”

BRIAN D.Customer since 2023

“Kind and work with you to provide the best coverage based on income.”

Eddie D.Customer since 2023

“They return calls.”

Jackie C.Customer since 2021

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Dean J.Customer since 2023

“They do a first rate job of service for me and anyone I have sent them.”

DAVID F.Customer since 2023

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TIMOTHY S.Customer since 2023

“You care about your clients”

Janet S.Customer since 2022

“I like hometown closeness.”

JOHN B.Customer since 2023

“I like them as honest and respectful people! When dealing with insurance of any kind, that’s what you should look for first! I would and have recommended them for a long time!”

Dorothy L.Customer since 2021

“Helpful, knowledgeable and competent employees to assist in choosing the coverages I need.”

Marilynn B.Customer since 2023

“Always ready to help and to give answers to questions”

TERRY T.Customer since 2023

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DAVID W.Customer since 2024

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Miguel W.Customer since 2019

“I love their customer service.”

HUMBERTO N.Customer since 2023

“Have been with you for about 20 years. Insurance has always been very reasonable and the staff friendly and supportive of my needs!!”

Randy V.Customer since 2023
More Reviews

“The Webb Pickard Insurance & Investment Services, Inc. team were very easy to work with have an extensive knowledge of the different types of coverages. They were very helpful in building the right policy and coverages specifically for me and my family, and they were able to get me a great price with a very reliable carrier. I would definitely recommend them to anyone.”

Philip G.

“I have been a customer for 40 years. Having worked with Webb, Gwen, Linda, Brooke, and Lisa over the years, I can tell you they are knowledgeable, hard-working, and most importantly honest. They work very hard at finding you the best insurance at a fair price.”

Gary D.

“They always answer their phones and if not available, they get back with me very quickly! If they do not have an answer, they will get me one – in a timely manner! Great people doing a fantastic job of taking care of all of my insurance needs.”

Janice B.

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